Terms & Conditions
Welcome to Kuber Basmati (the “Website”), operated by [Insert Full Business Name], located at [Insert Registered Office Address]. These Terms and Conditions govern your access to and use of our Website and services. By accessing or placing an order on this Website, you agree to be bound by these Terms without modification.
Please read these terms carefully before proceeding with any purchase or browsing activity.
1. Use of Website
By using this Website, you represent and warrant that:
- You are at least 18 years old.
- You are competent to enter into legally binding agreements under Indian law.
- You will not use the Website for any unlawful or unauthorized purpose.
- You will not attempt to interfere with the functioning or security of the Website.
We reserve the right to modify, suspend, or discontinue the Website at any time without prior notice.
2. Product Information
We strive to provide accurate descriptions, images, pricing, and specifications of products available on the Website. However:
- We do not guarantee that product descriptions or content are complete, accurate, reliable, or error-free.
- All product details are subject to change without notice.
- The packaging, color, weight, or other features may vary slightly due to supply chain constraints.
While we make every effort to display colors accurately, we cannot guarantee that your device’s display will reflect actual product colors.
3. Orders and Payment
A. Order Placement:
When you place an order through the Website, it constitutes an offer to purchase goods as per the terms herein. We reserve the right to accept or reject any order for any reason, including but not limited to unavailability of stock, incorrect pricing, or fraud suspicion.
B. Pricing:
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise specified. Prices are subject to change at any time without prior notice.
C. Payment Methods:
We accept various payment methods including UPI, credit/debit cards, net banking, and digital wallets via secure third-party gateways (e.g., Razorpay, PhonePe). We do not store full card details on our servers.
4. Order Confirmation & Cancellation
Upon successful order placement, you will receive an email confirmation from us. While we aim to process all orders promptly, delays may occur due to unforeseen circumstances.
You may cancel your order within 6 hours of placing it, provided it has not been shipped. Once dispatched, cancellation is no longer possible.
Refunds shall be processed as per our Refund Policy (linked separately).
5. Delivery & Shipping
- We currently deliver across India only.
- Delivery timelines depend on the shipping location and courier service used. Estimated delivery dates are indicated at checkout.
- Delays caused by force majeure events, government restrictions, or third-party logistics partners are beyond our control.
- Risk of loss transfers to the customer upon delivery of the product to the shipping address provided.
If you receive a damaged or incorrect item, please notify us within 24 hours of delivery.
6. Returns & Refunds
We have a strict return policy. Products may only be returned if:
- They are delivered damaged or defective.
- The wrong item was shipped.
Returns must be reported within 24 hours of delivery. No returns will be accepted after this period unless agreed upon in writing.
Refunds will be processed to the original payment method within 7–10 business days upon receipt and verification of the returned item.
For detailed information, see our Return & Refund Policy.
7. Intellectual Property Rights
All content on this Website, including text, graphics, logos, images, audio clips, data compilations, software code, and trademarks (“Content”) are the property of Kuber Basmati or its licensors and are protected under Indian intellectual property laws.
You may not reproduce, distribute, modify, or otherwise exploit the Content without prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or purchase of products.
- Our total liability to you for any claim arising hereunder shall not exceed the amount paid by you for the respective product.
We do not guarantee uninterrupted or error-free operation of the Website.
9. Indemnification
You agree to indemnify and hold harmless Kuber Basmati and its affiliates, directors, employees, agents, and partners from any claim or demand, including reasonable legal fees, arising out of:
- Your use of the Website
- Your breach of these Terms
- Infringement of any third-party rights by you
10. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Village moriwala, Hisar sirsa Road, Sirsa haryana 125055 .
11. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
12. Waiver
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
13. Changes to These Terms
We reserve the right to update or revise these Terms at any time. Any changes will be effective immediately upon posting on the Website with the updated date. Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms.
14. Contact Us
For any queries, complaints, or clarifications regarding our Terms and Conditions, please contact us:
Name: Kuber Basmati
Company Name: Kuber Agro Industries
Email: support@kuberbasmati.com
